Showcase website dv-group.com
Practice regarding privacy
The General Data Protection Regulation (GDPR) which came into force on 25 May 2018 defines the principles to comply with during the collection, processing and talking about personal details. It also guarantees the rights of the people concerned.
Personal details collected
Two types of personal details are collected on the dv-group.com website
- details entered and sent via forms
- data collected by the audience measuring tool Google Analytics.
Entity responsible for processing personal details
16 rue de l’Usine
Reason for collecting personal details
DV GROUP uses personal details for various purposes, particularly for fulfilling orders and improving digital content, as well as user browsing paths, analysing activities on its digital platforms, carrying out marketing activities, supplying users with contextual and pertinent information and ensuring the security of its activities.
DV GROUP gathers personal details for the following purposes:
To better respond to your requests and interest manifested when you contact us via our contact forms on the website and future requests for information and assistance. We keep track of our conversations, including personal details, in order to offer an optimised service when you contact us for help;
For the purposes of managing relationships, which includes communication regarding services and digital content, including communication via e-mail and SMS;
To improve our products, services and digital content; for example, we analyse the use of our applications and websites in order to identify areas and features where users might encounter difficulties and we improve them;
To be aware of your browsing and search activity. We gather browsing information when you visit our digital content or when you click on links towards products and services. We gather this information in order to improve user experience during your next visits.
To manage users’ digital accounts. We collect personal details during your registration on our digital platforms in order to be able to authenticate you and to interact with you;
To be able to send you marketing information by post, fax, telephone, SMS, e-mail and other electronic communications regarding promotions, news and new products or services likely to be of interest to you, according to the demands applicable regarding acceptance or refusal.
Period of retention of data
The data collected via the forms on the dv-group.com website for identified contacts is retained for a maximum term of 36 months. At the end of this period, if there is no further activity on the website, all data relating to this person is deleted.
Data concerning you and collected by the dv-group.com website is solely destined for the DV GROUP company and shall only be used within the context spelled out in the form. In no case shall the personal data entered and sent on forms be transmitted, rented or marketed to third parties. Regarding this, DV GROUP employees are subject to a data confidentiality agreement, under penalty of administrative sanctions.
Location of storage of data
The website’s host servers are exclusively located within the European Union. DV GROUP undertakes not to proceed with the transfer of any personal details to a non-Member state of the European Community.
Security of personal details
The website is hosted on the secure servers of OVH, 2 rue Kellermann, 59100 Roubaix.
Only those people linked to the technical, marketing and sales departments of the DV GROUP company and its sub-contractors have access to the information gathered on the dv-group.com website have individual, sole access.
The manager responsible for processing personal details is:
Right of access, correction or deletion of personal details
In accordance with the Data Protection law of 6 January 1978, amended, and the General Data Protection Regulation 2016/679 (GDPR), you have a right of access, correction and deletion of any of your personal details, which you can exercise by sending an e-mail to email@example.com.